FAQ

Frequently Asked Questions

NPI Shield is a centralized monitoring platform specifically designed for healthcare professionals. It provides real-time visibility into your NPI activity by continuously checking data sources for changes or unusual patterns. By giving you a single dashboard to track your NPI, we help you identify potential risks early and take immediate action to protect your professional identity.

Our automated monitoring rules are designed to detect several high-risk indicators, including:

  • Activity detected across multiple or unexpected geographical locations.
  • Unauthorized changes in your associated business records.
  • Unusual patterns in claim-related activity linked to your NPI.

You don’t need to manually check multiple systems. NPI Shield uses a “Smart Alert” system to notify you instantly when unusual activity is flagged. You can choose to receive these notifications via in-app alertsemail notifications, or push notifications to ensure you stay informed even while on the go.

Security is at the core of everything we do. NPI Shield is built with healthcare security standards in mind. We implement secure login and authentication protocols to ensure your data stays private and that only you have access to your activity history and monitoring dashboard.